Long’s Florist Supply Inc.

Wholesale Floral Distributor



  • Do you sell to the public?


We are a wholesale floral distributor and therefore only sell to those with a resale license or Tax ID number. If you are not a retailer and like our products, please ask your local floral provider about whether they sell Long’s Florist Supply products.


  • Do you charge sales tax?


There is no sales tax with a valid and applicable resale license/Tax ID number that is listed on the ST-105 Form you fill out when registering to become a new customer.


  • How do I become a registered customer?


To become a registered customer, you must fill out our Customer Registration Form available here. Please print, fill out, and either fax in, email in, mail in, or bring in to any of our locations. Filling out a customer registration form grants you access to shop at either of our 2 locations, as well as on our web store.


  • Once I am a registered customer, how do I access your web store for pricing and to place my order?


Once you have become a registered customer, you will receive an email that gives you your new Customer ID Number. This personal ID Number is now your login and password to shop on our web store.


  • What is available on your web store?


Our web store carries a wide variety of decorative merchandise (including ribbon, containers, silk stems, dried floral, home decor, etc.) and floral supplies (floral foam, adhesives, paint, etc.). Our web store does not carry fresh flowers or plants due to the flux in availability and seasonal products. Please speak with a fresh flower representative to place that order.


  • What if I cannot find an item I am looking for on your web store?


Please speak with one of our Decorative Specialists at either of our 2 locations by calling 1-800-GO-LONGS


Placing an order

  • How do I place an order?


If you are near either of our two locations, please stop into shop! If you are outside a location radius you may place an order either through one of our sales representatives by phone or email. You can also place an order on our web store, but please keep in mind that our web store only contains decorative merchandise and floral supplies. To purchase fresh flowers and plants, you must speak with a sales representative.


  • What can your sales representatives assist me with?


Our knowledgeable sales representatives specialize in fresh flowers and decorative merchandise. Our professionals are available during business hours to assist you with all your floral needs. They have advice on product availability, what’s hot, what’s not, and are happy to make suggestions to assist you on your current projects.


  • Is there a minimum order?


There is no minimum order when shopping at either of our locations or via our web store.


  • How far in advance do I need to place my order?


While Long’s Florist Supply does fill same-day and same-week orders, we strongly encourage our customers to place orders in advance. More lead time always translates into a greater ability to source flowers precisely in accordance with your needs. For hard to find flowers, two weeks is recommended.


  • Can I book a standing order?


Yes, you are able to book as standing order with one of our floral sales professionals.


  • Why do fresh flower prices go up around the holidays?


You may notice that the prices of our fresh products increase during peak holiday times. This is due to supply and demand and is seen across the industry at those times.


  • What if the fresh flower I am looking for is unavailable at the time?


Due to various seasonal and regional conditions, availability of some flowers may be very limited in certain areas. Also, specific flower varieties or colors may not be available for delivery on a specified day. Because of this, it is possible that the exact flower pictured on our website or requested may not be available for delivery. In these cases, we will contact you and offer a substitution.



  • Is freight included in the price of your flowers?


No, freight is added as a separate line item on shipping and web store orders. For pick-up at one of our locations there is no freight charge.


  • How much does it cost to ship my order?


Shipping costs vary and are dependent on size, weight, and which delivery method is used.


Financial / Credits / Returns

  • Will I be charged tax?


If you provide us with a complete ST-105 form that includes your sales tax number and you are reselling the product, you will not be charged tax.


  • What is your credit policy of Fresh and Supplies?


Credit requests must be made within 24 hours of receipt of product and should be accompanied by photos demonstrating the problem.


  • Do I have to pay for my flowers before I receive them?


Yes. Most of our customers are cash on delivery or credit card, unless you have already completed our credit application and have been approved.


  • When do you charge my credit card?


Your credit card will be charged the day your order is ready to ship.


  • What is your credit policy of Fresh and Supplies?


Credit requests must be made within 24 hours of receipt of product and should be accompanied by photos demonstrating the problem.


  • What is your return policy on decorative merchandise?


All returns must be accompanied by the original invoice number. Returns are accepted within 10 days of the invoice. Seasonal items, sale items, and Last Call items are not returnable. Customer accounts will be credited for the return amount (no cash refunds). Long’s Florist Supply retains the option of declining any return.